If you are bound to face difficulty during booking railway ticket online then you should not be bother about the problems as Railway Minister has admits the fact that various kinds of complaints are troubling the IRCTC sites.
Railway Minister P.K. Bansal admitted that there are some trouble with IRCTC sites and various kinds of complaints related to the website had been received.
He informed Rajya Sabha that there had been instances of the IRCTC website being inaccessible during morning hours and failure of some Internet ticket booking transactions even after deducting money.
"During the opening hours of booking, due to a sudden surge in online traffic, the IRCTC e-ticketing website transactions sometimes experience slowdown," he said.
In 2011-12, some 20-25 complaints were received every day against the Indian Railway Catering and Tourism Corp (IRCTC) "during peak (booking) period".
Responding to a question from BJP's MP Rajiv Pratap Rudy, he said that there had also been instances when money was deducted from credit cards multiple times while booking a single ticket. The sudden surge in online traffic during Tatkal booking is also a factor for the slow down of websites, he added.
(With inputs from IANS)
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