Washington, Apr 30 (ANI): According to a business study, companies with employees located around the globe can allay their isolation by taking a relationship-based approach in the form of a 'leader-member exchange'.
The study was carried out by University of Illinois professor Ravi S. Gajendran to overcome the challenges of distance, diversity and technology, which may threaten team cohesiveness among their long-distance workers for companies with employees around the globe.
Gajendran further said that in contrast to the traditional top-down, leader-member exchange involves cultivating a personalized relationship characterized by trust, loyalty, developmental feedback and support between team leader and member.
Stating that a personalized leadership strategy characterized by the leader-member exchange has even stronger effects when the workers are globally distributed, Gajendran further said that high-quality leader-member exchange relationships are effective in creating inclusivity and involvement among team members, so long as they are accompanied by frequent communication.
According to Gajendran, for leaders, ordinary workaday world tasks such as figuring out if someone is energized on a given day is impossible simply because they do not see virtual workers at the office, adding that a personal touch is required to bridge that gap. (ANI)
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