Railway begins online waitlist e-ticketing service

The Indian Railways has now begun the e-ticketing service for waitlist for all trains through the Internet for sorting the long queues from the reservation window and making the reservation system more customers friendly.

This reservation service has begun from May 10, 2008 from the already available official website liable for e-ticking reservation “Indian Railways Catering and Tourism Corporation”, IRCTC (www.irctc.co.in), a Public Sector Undertaking under the Ministry of Railways.

The service is available for all classes and for all trains in which reservation quota has been available in the traditional method. The user can get the waitlist e-ticket as the same way as the confirmed ticket. In case, the ticket is not fully confirmed, the user’s name will not displayed on the reservation chart and the charging fare will automatically be credited to user’s account according to railway reservation rule, as per official said in a release statement.

Also the name of the consumer will be displayed on the reservation chart if it would become, fully confirmed, or partially confirmed/partially RAC or partially RAC/partially waitlisted.

As per official release, “The PNRs of those who remain fully waitlisted will be dropped and the names of the passengers will not appear on the reservation chart. They will not be allowed to board the train and also there is no need to apply to IRCTC for cancellation and refund. Their tickets will be cancelled online by Railways and refund shall be credited to user/agents accounts automatically.”

The railway official has informed that this new service has got the worm response and nearby 15000 waitlisted e-tickets have been booking daily.