BlackBerry outage in Europe, other regions leaves Vodafone customers affected
London, Sep 22 (ANI): BlackBerry users on the Vodafone network in Europe, the Middle East and Africa were reportedly cut off from the internet after a technical failure hit RIM (Research In Motion), the Canadian firm behind the struggling smartphone brand.
The problems saw all internet services, including web browsing, email and the BBM instant messenger application cut off, for both corporate and consumer BlackBerry users.
A BlackBerry spokeman apologised for the problems and inconvenience caused to its custormers.
According to The Telegraph, it did not appear that any other mobile networks were affected, but Vodafone put the blame for the ongoing outage squarely on RIM.
"Blackberry/RIM have confirmed that they are experiencing issues with services such as BBM, email and internet and that they are working to fix this," Vodafone told customers.
"Vodafone has not been given an estimated fix time but we're asking RIM to keep us updated. Customers wanting more information should contact Blackberry directly," the firm added.
The services, which were disrupted for over 3 hours, were thereafter restored for the Balckberry users in the affected regions. (ANI)
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