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NHS trying to save money by sending patient files to India for processing

New Delhi , Sun, 29 Apr 2012 ANI

New Delhi, April 29 (ANI): Britain's National Health Services (NHS) is being accused of sending patient to India for processing to save money.

General practitioners (GPs), who are members of the British medical Association's (BMA) GPs' Committee, have accused one private/public partnership company of making mistakes while processing data, The Daily Express reports.

They accused NHS Shared Business Services, a joint venture between the NHS and private firm Steria, which provides back-office support for GPs and hospitals, of making mistakes.

Dr Laurence Buckman, chairman of the BMA GPs' committee, said: "There have been problems with SBS for a long time. While trying to establish whether or not patients are still living at their addresses, some have removed many from their GP's list. This is alarming for both doctors and patients."

SBS processes data of 27 million patients in England. Almost half its 1,200 workforce is in India. (ANI)


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